Frequently Asked Questions

• Browse and search for FAQs by keywords
• Multi-level FAQ categories
• Redirect answer to specific URL and open link in a new or same window
• Display recent added FAQs & most popular questions
• Select FAQs display layout
• Visitor ratings, print FAQ, Tell-A-Friend
• Email FAQ link
• Enable user to post questions through email

Compile Your FAQ With HTML Editor

• Create and write FAQs using HTML editor which is compatible with IE, Firefox and Mozilla web browser
• Choose FAQ category, date posted or updated, enter question and keywords, upload file attachment
• List or search to edit and delete any FAQ

Integrate With Customer Helpdesk

• Integrated with Customer Helpdesk for visitors to post support tickets
• Likewise, Helpdesk ticket content can be added back as FAQ

Easy-to-Use Back-End System

• Add, edit and update questions, answers and categories
• Assign a FAQ into multiple categories
• Prohibit unlimited FAQ ratings per person
• Define notification & Tell-A-Friend emails
• Notify administrator when users submit their questions
• Manage user questions, status & other information
• Time Zone settings and CSS

Related Articles

• Choosing the Host
  Taking the time to carefully choose your web host can mean the difference between a functional or a dysfunctional website. Choose a host that has a 30-day money back guarantee posted on their site. Be sure to read y...
• Business Web Hosting: Which is Right for You?
  Business web hosting is what you need. You have a website you need to put online. When you look around on the internet, there are thousands of choices. How do you choose the right web hosting package for your business?...
• 5 Keys On Hosting Your Website
  Anybody who wants to put a website on the internet must decide where and how the site will be hosted.The key to deciding what you need in a hosting provider is to understand the nature of the website you are planning to put on the internet.
• 5 Tips on Hosting Your Website
  Anybody who wants to put a website on the Internet must decide where and how the site will be hosted. The key to deciding what you need in a hosting provider is to understand the nature of the website you are planning to put on the Internet.
• Web Hosting Tips
  So, you have your website made but dont know where to start when you have to find a place it host it. Selecting a web host should not be made using a magic eight ball, though it may be tempting since there are so many choices to be made.
• Web Hosting in 2005
  There is no doubt that this year was a good year for the wild and wacky world of Web hosting. Due the popularity of blogs and many other factors, it would seem that everybody and their grandmother has a Web hosting account these days...
• What to Look for in a Web Hosting Company
  The Internet is one of the largest sources for information in the world, so why shouldn
• Web Hosting Shopping Guide
  What is Web Hosting?
  Web hosting means a web host provides the storage, connectivity, and services necessary to serve files for a web site
• Is Choosing Affordable Web Hosting Difficult Task?
  Getting the right web site hosting plan is mandatory for budding businesses. With so many hosting companies providing different web hosting plans, it is becoming more and more difficult to choose an affordable web hosting provider.
• Why You Shouldn't Be Using XHTML
  A lot of people these days are using XHTML. Why? Do they actually need it or are they just following a trend?

Contact Web Design Outsource and get started today