FAQ Support

Frequently Asked Questions

• Browse and search for FAQs by keywords
• Multi-level FAQ categories
• Redirect answer to specific URL and open link in a new or same window
• Display recent added FAQs & most popular questions
• Select FAQs display layout
• Visitor ratings, print FAQ, Tell-A-Friend
• Email FAQ link
• Enable user to post questions through email

Compile Your FAQ With HTML Editor

• Create and write FAQs using HTML editor which is compatible with IE, Firefox and Mozilla web browser
• Choose FAQ category, date posted or updated, enter question and keywords, upload file attachment
• List or search to edit and delete any FAQ

Integrate With Customer Helpdesk

• Integrated with Customer Helpdesk for visitors to post support tickets
• Likewise, Helpdesk ticket content can be added back as FAQ

Easy-to-Use Back-End System

• Add, edit and update questions, answers and categories
• Assign a FAQ into multiple categories
• Prohibit unlimited FAQ ratings per person
• Define notification & Tell-A-Friend emails
• Notify administrator when users submit their questions
• Manage user questions, status & other information
• Time Zone settings and CSS

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