Outsourcing FAQ:
- What kinds of projects are usually outsourced to WEB DESIGN SOLUTIONS INC.?
- We have worked with various customers who have outsourced projects ranging from documentation to post rollout maintenance including
- Technology feasibility studies / Prototyping
- Requirements capture, design and documentation
- Project Implementation
- Productization (full product from concept to roll out)
- Maintenance
- Enhancements
- Testing & Quality Control / Analysis
- We have worked with various customers who have outsourced projects ranging from documentation to post rollout maintenance including
- Does outsourcing mean losing control over the entire project?
- web Design Solutions takes over the responsibility of completing the project with a specified requirement set, budget and schedule defined in the contract. But that does not mean that the customer loses all control and visibility on the project.
There are key phases in a project where customer involvement is mandatory such as requirement finalization / changes, project planning, reviews of work products (optional), acceptance testing, and schedule.
To ensure visibility periodic status reports are sent and status / milestone meetings held. The customer is also free to audit the development process at WEB DESIGN SOLUTIONS INC. at any point of implementation to ensure that the contractual terms are followed.
web Design Solutions will also sign a Non-Disclosure Agreement (NDA), to protect your intellectual property and maintain confidential information. This is normally part of the project development contract.
- web Design Solutions takes over the responsibility of completing the project with a specified requirement set, budget and schedule defined in the contract. But that does not mean that the customer loses all control and visibility on the project.
- How can I save money by outsourcing my work to WEB DESIGN SOLUTIONS INC.?
- Savings are dependent on various factors such as:
- Type of work
- Volume and duration of work
- Technologies involved
- Whether you contract us directly or through a third party
- Savings are dependent on various factors such as:
- Can I be sure that the charges are fair and the project is being done properly?
- Customers are welcome to be involved in every stage of the project implementation. In fact we positively insist that you get involved. The following is our process to ensure transparency and visibility:
- Project Plan & Schedule given at the start
- Under normal circumstances, any changes are possible only with your approval
- Project Status Reporting on a weekly basis
- Major activities during the week
- Reasons for deviations if any
- Planned activities for the next week
- Issues (if any)
- Proposed changes in commitments (if any)
- Anticipated risks
- Online Monitoring
- Customers are welcome to be involved in every stage of the project implementation. In fact we positively insist that you get involved. The following is our process to ensure transparency and visibility:
- Who are your main customers?
- WEB DESIGN SOLUTIONS INC. has customers from around the globe operating in different verticals like Automation, Security, Consumer Electronics, Life Science, Automotive, Networking and enterprise solutions. In case you are interested in knowing more about specific domains and customers, please mail us at mail@webdesignoutsource.net
- What is the language of communication with your team members?
- We speak and write English fluently. We also have engineers on our team who are fluent in Japanese, German and French.
- Do you have any experience with complex software projects?
- Yes, we have developed business critical software solutions that with hundreds of thousands of lines of code, hundreds of man-years, and team sizes ranging up to 50.
- How can you prove that your software is of high quality and reliability?
- Quality is the prime objective of our workflow. We implement Software Quality Assurance (SQA) processes that addresses the quality assurance needs at every phase of the development cycle. This ensures that every solution that we deliver matches customer expectations. In addition, & evaluated at CMM-Level 5 & CMMI-Level 5
The Quality team tracks that the project and ensures that it conforms to specified / expected processes, procedures, and standards.
- Quality is the prime objective of our workflow. We implement Software Quality Assurance (SQA) processes that addresses the quality assurance needs at every phase of the development cycle. This ensures that every solution that we deliver matches customer expectations. In addition, & evaluated at CMM-Level 5 & CMMI-Level 5
- Can you provide me an initial technical proposal?
- WEB DESIGN SOLUTIONS INC. will provide you a technical proposal specific to your project based on initially available documentation.
- Can we have long-term cooperation?
- Yes. We are open to long-term contracts / relationships. In fact, it is the preferred mode of working with our larger customers. WEB DESIGN SOLUTIONS INC. operates exclusive development centers with dedicated staff and infrastructure for many organizations. We have a customer retention rate approaching 90%.
- How big is your team?
- WEB DESIGN SOLUTIONS INC. employs 25+ software engineers at its development facilities in India. In addition. The engineers are experienced in multi-cultural, multi-lingual work environments.
- Can you continue doing my project from any stage?
- Yes, we do undertake projects from any stage, though we prefer involvement starting at an early stage.
- How do you monitor the time spent on a project?
- The project schedule and plan is submitted for your review up front. Details of deployment and effort will be included in our weekly status reports. In turnkey projects that we usually execute, the customer need not worry about the effort deployed since he / she needs to pay only the original contracted amount.
- Do I need supply project managers?
- All our projects include project management. We have a staff of senior project managers with wide ranging experience who are capable of handling complex projects. Many of them are MBAs / PMPs.